A Founder’s Guide to the Jobs to Be Done Template
A Jobs to be Done (JTBD) template is a strategic framework that helps founders understand why customers "hire" a product. It shifts the focus from demographics to the "job" a customer is trying to accomplish and the progress they seek. For a startup, this isn't just theory; it's a practical tool for digging into deep customer motivations to build products that solve real-world problems and drive sustainable growth. Why Customer Personas Are Holding Your Startup Back For decades, founders have leaned on customer personas. We've all seen them: "Marketing Molly, 34, lives in a city, loves yoga, and struggles with
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